[squid-users] Can't figure out this one - need a pointer

All,

Several of our users are trying to access a web site, and squid seems
to have a problem with it.

Here's a munged log line (the client computer name and my $WORK name
have been changed, but nothing else):

192.168.12.59 sales1.example.com 66.173.42.248 [25/Aug/2010:09:22:28
-0700] "GET http://portal.geo-comm.com/sites/example HTTP/1.1" 401
1979 "-" "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1;
Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR
3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)" TCP_MISS

When we browse with either IE or FF, and use the squid proxy, we get a
401.2. If I then open up an exception on the firewall and they browse
direct, they get a popup asking for credentials (ID/Password), and the
site works.

I'm not sure how I'd go about troubleshooting this, or fixing it.

Anyone have some thoughts on what might be happening?

Thanks,

Kurt
Received on Fri Aug 27 2010 - 18:21:17 MDT